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Terms & Conditions

We want you to be pleased with the goods that you purchase and with the service that you receive from us. These are our conditions of sale and you should read them carefully as they apply to your order. We ask you to review your order and accept these terms and conditions of sale during the registration process. Please note these conditions of sale are for online customers only and if you have placed an order in one of our stores you should refer to the printed copy of the conditions of sale you received when confirming your order.

1. Introduction

  1. The supplier of the goods under your order is LTJ International Ltd,company number 10556562. All communications must be made to

  2. When you order goods from us a contract will be formed when you receive a copy of your email order confirmation. If your order is placed over the telephone, a contract will be formed once you receive an order confirmation.

  3. If you want to change your order (including the arrangements for delivery or collection), you must contact us immediately as any changes may delay the delivery of your order. To cancel your order or any part, please see section 5 below, 'YOUR RIGHTS TO CANCEL YOUR ORDER'.

2. Your Account And Passwords

  1. You are responsible for the confidentiality and maintenance of your personal account information and password. You accept responsibility for all activities which occur under your account and password. It is important that you keep your personal details and password confidential and secure, if you have any reason to suspect that your password has become known to someone else, has been or is likely to be used without your authorisation you should contact us immediately. Habitat shall not be liable to any person for any loss or damage as a failure by you to protect your password or account details.

  2. reserves the right to refuse access to the website, terminate personal accounts, amend and remove content and cancel orders (at no cost to you).

  3. Your account contains all of your order history, your delivery details, address book, credit card details and e-mail preferences. You can see and edit any of this information by logging in using your username and password.

3. Registration

  1. You guarantee that when you register with us as a customer all of the information which you provide is true, accurate and up to date. If any of the information provided changes you must inform us immediately by contacting our facebook online service team or email to

  2. You must not impersonate any other person or entity or use a false name or a name which you do not have authority to use. You must not use the website in any way which will cause or is likely to cause the website to be impaired, damaged or interrupted in any way.

4. Price and Payment

  1. The price for the goods (including VAT) is as set out in the order confirmation.The delivery charge may apply – see section  'DELIVERY & RETURNS'.

  2. You must pay in full for the goods (including any applicable delivery charges) at the time of placing your order.

  3. Ownership in the goods we supply to you will not pass until we have received all sums due and payable by you for or in connection with the goods, including (where applicable) delivery charges.

5. Your rights to cancel your order

  1. You may cancel your order (or any part of it) before the Products are delivered to you, and up to 7 days afterwards. 

  2. After you cancel your order, the value of the goods debited by us to your credit/debit card or PayPal account will be refunded in full. We will notify you of your refund via e-mail within a reasonable period of time. We will usually refund any money received from you using the same method originally used by you to pay for your purchase. Refunds for Products purchased as gifts can only be given to the credit/debit card or PayPal account of the person who placed the order. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of you cancelling your order.

  3. If any Product you purchase is damaged, faulty or incorrect, when delivered to you,  please contact us immediately, and not later than 2 working days of receipt of goods. We may offer an exchange or refund as appropriate, in accordance with your legal rights. If you believe a Product is faulty, you should return the Product to us in accordance with the Returns Procedure. If you have any further questions regarding returns, please cotact us.

  4. We will not be responsible for, Nor issue a refund, If notified AFTER 2 working days. We will NOT refund any opened or used items. 

  5. Our policy on cancellations, returns and refunds does not affect your statutory legal rights.

6. Disclaimer

  1. While we endeavour to ensure that the information on this Site is correct, we do not warrant the accuracy and completeness of the material on this Site. We may make changes to the material on this Site, or to the Products and prices described in it, at any time without notice. 

  2. ou are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use the Site and is compatible with the Site. You also understand that we cannot and do not guarantee or warrant that any content of the Site will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the safety and reliability of data input and output.

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